Network, security, system, solutions

Unable to Dismount a Mailbox Database with Error “MapiException BackupInProgress”

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Error:
Couldn’t dismount the database that you specified. Specified database: “Database Name”; Error code: An Active Manager operation failed with a transient error. Please retry the operation.
Error: Database action failed with transient error. Error: A transient error occurred during a database operation.

Error:MapiExceptionBackupInProgress: Unable to unmount database. (hr=0x80004005, ec=1293)
[Database: “Database Name”, Server: “Exchange Server FQDN”].
An Active Manager operation failed with a transient error. Please retry the operation. Error: Database action failed with transient error. Error: A transient error occurred during a database operation. Error:MapiExceptionBackupInProgress: Unable to unmount database. (hr=0x80004005, ec=1293)
[Database: “Database Name”, Server: “Exchange Server FQDN”]
An Active Manager operation failed with a transient error. Please retry the operation. Error: MapiExceptionBackupInProgress: Unable to unmount database. (hr=0x80004005, ec=1293)
[Server: “Exchange Server FQDN”]
MapiExceptionBackupInProgress: Unable to unmount database. (hr=0x80004005, ec=1293)

Cause

NetBackup software service was running on the Exchange 2010 Mailbox server.

Answer/Solution

After stopping the NetBackup software service on the Exchange 2010 Mailbox server, able to quickly dismount the mailbox database

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